Got Extras cover? Smart move. It’s there to help cover the cost of trips to the dentist, optician, physio and more. But what if… you’re not sure what you’re covered for, or you find the claiming process confusing?
We don’t want you to miss out, so let’s talk about easy ways to claim your Extras benefits.
How to claim Extras on the spot with your provider.
You have two options for instant claiming as an HIF member:
Either way, your claim is paid instantly through your provider’s eClaiming terminal. All you need to do after that is settle any additional out-of-pocket costs your provider has charged.
Want to find a no-gap provider?
Click here to search for HIF Choice Network providers.
Already paid? Here’s how to claim your Extras benefit as a refund.
HIF members can lodge Extras claims up to two years from the date of service!
Simply send us a copy of the paid invoice, and we’ll pay the Extras benefit you were entitled to claim into your nominated bank account.
There are three ways to do this online:
Need a hand? Check out our step-by-step claim guides.
How do I know which Extras services I can claim for?
As an HIF member, you have 24/7 access to your Extras cover details online via:
So when you're ready to claim, just choose the option that works best for you - log on anytime to quickly check which services and benefits you can claim.
You can also view other helpful information, such as your waiting periods, claim history, and any unused limits. Got a different question about claiming your Extras?
Send an online claim enquiry.
We’re happy to provide Extras benefit estimates or answer any other questions you have about claiming. Just send the details via our online form, and we’ll get back to you as fast as we can!